PyPI Stats
django-helpdesk

django-helpdesk

A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
PyPI GitHub
Downloads
Day
3.0K
Week
12.0K
Month
75.6K
Stars
1.7K
Forks
677
Issues
38
Version
2.1.1

Package Insights

What's this?
Score breakdown - each component scores 0–100, weighted by percentage
Maintenance
90
Popularity
73
Adoption
48
Community
90
How the maintenance status was determined
Last commit
27 days ago
Monthly downloads
75,555
• Active
Activity within 30 days
Stable
Activity within 31-180 days
Minimal
Activity within 181-365 days, or no activity data
At Risk
No activity for > 365 days, but > 10,000 monthly downloads
Archived
Repository flagged as archived on GitHub
How the popularity category was determined
Monthly downloads
75,555
Stars
1,663
Stars per 1k downloads
22.01
Industry Standard
> 10,000,000 monthly downloads
Hidden Gem
< 0.5 stars per 1k downloads and > 100,000 monthly downloads
• Community Favorite
> 5 stars per 1k downloads
Rising Star
Balanced ratio of stars to downloads
Unknown
Fewer than 1,000 monthly downloads, or no star data
How download momentum is calculated
Week daily avg
1,713
Month daily avg
2,518
Momentum
-32.0%
((week_daily_avg - month_daily_avg) / month_daily_avg) * 100
Python version support tiers
requires_python
>=3.9
Cutting Edge
Minimum supported version is 3.12 or newer
• Modern
Minimum supported version is 3.9, 3.10, or 3.11
Legacy
Supports 3.8 or older (or Python 2)
Unknown
No requires_python specified or unparseable
License categories
License
BSD-3-Clause
• Permissive
MIT, Apache, BSD, ISC, Unlicense, CC0, etc.
Copyleft
GPL, LGPL, AGPL, MPL, EPL, etc.
Proprietary
Commercial, all rights reserved, custom EULAs
Unknown
No license specified, or none of the above match
How the release cadence was determined
Last release
82 days ago
Total releases
71
Releases/year
4.6
Rapid
Last release within 365 days and > 12 releases/year
• Regular
Last release within 365 days
Slow
Last release 366-730 days ago
Stalled
Last release > 730 days ago, or no releases
Unknown
No usable release date available
How contributor risk was determined
Contributors
135
Monthly downloads
75,555
High Load
≤ 2 contributors and ≥ 50,000 monthly downloads
Moderate Load
< 10 contributors and ≥ 500,000 monthly downloads
Low Load
< 25 contributors and ≥ 5,000,000 monthly downloads, or sole maintainer with ≥ 10,000 monthly downloads
• Balanced
Enough contributors for the package's popularity
Unknown
No contributor data available
Engagement
80
 
Issue Burden
22.9
per 1k stars
Discussions
16.8
per 1k stars
Fork Ratio
19.9%
contrib / forks
Stale Release
No
 
PR Velocity
Quiet
 

Weekly Downloads

GitHub Stars

Not all downloads include detailed metadata. Breakdowns reflect the subset that does.

Downloads by OS

Linux 106

Python Versions

3.12
77.4% 82
3.11
18.9% 20
2.7
1.9% 2
3.7
1.9% 2

Top Countries

1. SG SG
153
2. US US
101
3. CM CM
6
4. DE DE
6
5. FR FR
6
6. CA CA
5
7. IN IN
4

Package Information

License
BSD-3-Clause
First Release
January 26, 2011
Last Release
2 months ago
Last Commit
3 weeks ago
Latest Version
2.1.1
Total Releases
71
Contributors
135
Open PRs
1
Archived
No
Python Versions
3 3.9 3.10 3.11 3.12 3.13 3.14
Wheels
py3
Keywords
django helpdesk django-helpdesk tickets incidents cases bugs track support
Topics
django helpdesk tickets servicedesk tracker bugs support incidents cases issues python hacktoberfest hacktoberfest2020
Tracking Since
January 6, 2026
Data Updated
May 3, 2026
Data Freshness
Fresh

Links