PyPI Stats
Softoft-Orga

otai-otobo-znuny

Open Ticket AI is an open-source, on-premise automation engine that connects to ticket systems and uses AI to classify, route, and process tickets through flexible, plugin-based pipelines.
PyPI GitHub

Shared Repository

This package shares its GitHub repository (Softoft-Orga/open-ticket-ai) with 3 other packages. Stars, forks, and other GitHub metrics reflect the entire repository.
Downloads
Day
93
Week
224
Month
1.6K
Stars
7
Forks
0
Issues
0
Version
1.5.14

Package Insights

What's this?
Score breakdown - each component scores 0–100, weighted by percentage
Maintenance
70
Popularity
12
Adoption
31
Community
15
How the maintenance status was determined
Last commit
3 days ago
Monthly downloads
1,580
• Active
Activity within 30 days
Stable
Activity within 31-180 days
Minimal
Activity within 181-365 days, or no activity data
At Risk
No activity for > 365 days, but > 10,000 monthly downloads
Archived
Repository flagged as archived on GitHub
How the popularity category was determined
Monthly downloads
1,580
Stars
7
Stars per 1k downloads
4.43
Industry Standard
> 10,000,000 monthly downloads
Hidden Gem
< 0.5 stars per 1k downloads and > 100,000 monthly downloads
Community Favorite
> 5 stars per 1k downloads
• Rising Star
Balanced ratio of stars to downloads
Unknown
Fewer than 1,000 monthly downloads, or no star data
How download momentum is calculated
Week daily avg
32
Month daily avg
53
Momentum
—
((week_daily_avg - month_daily_avg) / month_daily_avg) * 100
Momentum not reported for packages with < 5,000 monthly downloads — percentages are noisy at low volume.
Python version support tiers
requires_python
>=3.13
• Cutting Edge
Minimum supported version is 3.12 or newer
Modern
Minimum supported version is 3.9, 3.10, or 3.11
Legacy
Supports 3.8 or older (or Python 2)
Unknown
No requires_python specified or unparseable
License categories
License
LGPL-2.1-only
Permissive
MIT, Apache, BSD, ISC, Unlicense, CC0, etc.
• Copyleft
GPL, LGPL, AGPL, MPL, EPL, etc.
Proprietary
Commercial, all rights reserved, custom EULAs
Unknown
No license specified, or none of the above match
How the release cadence was determined
Last release
175 days ago
Total releases
4
Releases/year
7.2
Rapid
Last release within 365 days and > 12 releases/year
• Regular
Last release within 365 days
Slow
Last release 366-730 days ago
Stalled
Last release > 730 days ago, or no releases
Unknown
No usable release date available
How contributor risk was determined
Contributors
2
Monthly downloads
1,580
High Load
≤ 2 contributors and ≥ 50,000 monthly downloads
Moderate Load
< 10 contributors and ≥ 500,000 monthly downloads
Low Load
< 25 contributors and ≥ 5,000,000 monthly downloads, or sole maintainer with ≥ 10,000 monthly downloads
• Balanced
Enough contributors for the package's popularity
Unknown
No contributor data available
Engagement
23
 
Issue Burden
-
per 1k stars
Discussions
-
per 1k stars
Fork Ratio
-
contrib / forks
Stale Release
171d
 
PR Velocity
Active
 

Weekly Downloads

GitHub Stars

Not all downloads include detailed metadata. Breakdowns reflect the subset that does.

Downloads by OS

No OS data available

Python Versions

No Python version data available

Top Countries

1. US US
4
2. CA CA
1

Dependencies

4
4 optional dependencies

Used By

2

Package Information

License
LGPL-2.1-only
First Release
October 13, 2025
Last Release
5 months ago
Last Commit
3 days ago
Latest Version
1.5.14
Total Releases
4
Contributors
2
Open PRs
5
Archived
No
Python Versions
3 3.13 3.14
Wheels
py3
Keywords
open-ticket-ai otai otobo znuny otrs plugin ticket-system helpdesk automation itsm service-desk ticketing
Topics
ai customer-support helpdesk open open-source pipeline plugin-system ticketing-system
Tracking Since
January 6, 2026
Data Updated
May 3, 2026
Data Freshness
Fresh

Links